From start to finish the service was fantastic, professional, polite and helpful. They know their products extremely well which helped me make an informed decision. Delivery was fast and within my time frames for a tenant. Once the bed was ready for delivery they went out of thier way to fit around my schedule, they even changed the delivery order on the actual day. In addition, I was kept up-to-date at all times, even on the delivery day. Bed Frame was perfect. I couldn't be happier with the service and will certainly be recommending to friends and family.
Ms D Wiseman
Lovely sofa bed, as described and competitively priced. Web site is clear and navigating around it is simple. Good customer service and communication. Delivery on time and as arranged. Would use this company again.
Mr D Poll
Having previously bought furniture on-line from Frances Hunt and been delighted with the product, we looked no further when purchasing a wardrobe for our newly-refurbished bedroom. We ordered our wardrobe about five to six weeks before Christmas in the hope we would have it place before the festive season. Despite the appalling weather, the delivery man, very polite and communicative, delivered two days before Christmas and at the time promised. Product - excellent, would I use Frances Hunt again? Definitely!
Mrs B Jones
What wonderful service! Ordered over the telephone and my dining table and chairs were delivered 1 week later. Very happy customer and would highly recommend Frances Hunt. Very good service and great delivery guys! Thank you.
Miss K Blenthorpe
Just as described. Came in two boxes which was easy peasy to assemble. looks great. Solid piece of furniture. To be fair I'd seen the table in a local store first but shopped around for a better price. Delivery arranged to suit.
Mr James Kinn
We bought this to use as a desk for my 11 year old daughter. She loves it and it's ideal for her room. The gloss finish is lovely. Great service from Frances Hunt. Delivery within 2 weeks, fully assembled and delivery men were more than happy to carry desk up 2 flights of stairs which I hadn't expected. Top marks all round. Would definitely recommend.
Mrs D Withington
Thankyou very much for the helpful customer service i received from Karen who took my order after my initial enquiry for the hall table I purchased, and for the prompt delivery. In todays world such service is few and far between.
Mr T Hathenhall
We needed a small table for the kitchen in the granny flat. The quality was excellent and perfect for the purpose. It exceeded all our expectations and we would not hesitate to recommend the product and service to anyone.Thank you.
I purchased this gateleg table for my mum who wanted a table which stored away neatly whilst not being used. This is the only place we could find one and she is really pleased with it and the way the order and delivery went so smoothly. She is now considering purchasing the chairs that go with it. She was also impressed with the quality of the table.
If you are looking for children's bedroom furniture then I would definitely recommend buying it from Frances Hunt. The quality of service and products were great. The delivery gents were professional and very helpful. The only fault I can find is that one of them was a Spurs fan and another was Chelsea. Apart from this brilliant... Thanks and will be shopping with you again.
Mr H Timpson
Miss E Longmire
My parents live in sheltered accomodation and consequently have very little room for a dining table. We have searched for a long time for a small table able to accomodate 4+ chairs. We chose Jonathan Gateleg teak melamine which is great quality and an easy to use table. They are delighted with it. Frances Hunt couldn't have been more helpful. As I was only in until 12noon that day, they actually asked what time I would like delivery and it arrived on time. Thank you.
Mrs L White
Mr A Magnotta
The brass bedstead is beautiful and excellent quality. Slight problem at first as only headboard was delivered, mix up at warehouse, but one phone call and bedstead was sent next day. Excellent service, price and quality. I would definitely recommend Frances Hunt!
We purchased the Vi black glass dining suite, coffee & hi fi unit and although there were intial problems with the coffee table these were quickly rectified by the company and its supplier, even getting the replacement dining table to us via a private courier on Christmas Eve. It is reassuring to know that companies like Frances Hunt listen and respond speedily, putting the customer first. The staff from customer services to the delivery drivers have all been extremely helpful and we couldn't ask for anything more. Moreover, we are very pleased with the quality of the furniture which has put the finishing touches to our revamped lounge and dining room.
Mr M Kloser
Had been let down by another online retailer. These guys were able to get the coffee table within a few days rather than a few weeks, kept their promise to call back exactly when they said they would. We were kept informed through the whole process. Speedy, good value, and brilliant customer service. I ordered the dining table to match this from another company 3 months ago, and I'm still waiting, they dont even have a phone number! Wish I'd known about Frances Hunt back then. Would 100% use again.
Mr Matt P
Purchased the London bunk beds last year for visitors to the college, they are very good quality, I have just purchased another six for this year and would go back to them again if I need more in the future.
I am absolutely thrilled with my purchase of the tub chair. I looked for ages at lots of companies to purchase one and couldnt believe how cheap the chair was from this company. it is brilliant value and the colour was just as described. it came packed to perfection and was delivered right on time and was delivered with a smile! i would give this chair and the company a rating of 100%!
Mrs M Wills
Ordered the console table over the phone and agent was friendly and helpful. I expressed my desire to have product delivered asap and they checked with the suppliers whilst I was on the phone to check that stock was available. I received a call the day before scheduled delivery to confirm all was on track, and the product arrived on time. Even the delivery man was really friendly! The whole experience was a pleasure and would definitely use Frances Hunt again, and recommend to others.
Mr J Briant
I am very pleased with the Colmar Dining Chairs which are of excellent quality. The service and delivery from the company were also very good and I would not hesitate to order from them in the future as I think their furniture is very stylish and good value for money.
Mrs P Wallington
My wife and I are delighted with the purchases we have made within the Atlantis range (bedside and chest). Excellent colour, well made and very pleasing on the eye. They are functional and certainly complement the design scheme in the bedroom they were purchased for. They were delivered without fuss and placed in the room by the very helpful delivery man. Frances Hunt are to be congratulated on the quality of the product and that of their service.
Mr H Peart
Mrs R Bradley
I was very impressed with the service, I had a deadline and Frances Hunt went out of their way to help me out. The delivery arrangements for my nightstand were spot on and the driver was polite and very helpful. I will be back!
Mr T Canter
I was very impressed with Frances Hunt and have recommended them to my family & friends. The company were a pleasure to deal with from the office staff to the delivery driver. The warwick childrens toy box arrived on time and was excellent quality. It was also very reasonably priced. I will definitely be using them again in the future.
Mrs Lisa Smith
Mrs B Mitchell
The bedroom chair that we purchased exceeded our expectation. The service by telephone was first class and the delivery ran smoothly. We will recommmend Frances Hunt Furniture to our friends and hope to use them again in the future.
Solihull, West Midlands
i am so very pleased with my table its gorgeous so many nice remarks. and the delivery was very quick with 2 lovely polite drivers. dont get many of them .i will be using this site again many thanks for fast friendly delivery
I am impressed with the quality of this drop leaf table, it is perfect for a small space. I am more than pleased with the product, it is good value for the price paid. The delivery driver was polite and helpful.
Leeds, West Yorkshire
When my daughter was born I just bought a cheap shelving unit for all her clothes until I decided what I wanted. By 6 months I'd spent hours searching shops and the Internet for a wardrobe that was sturdy and reasonably priced. Finally I found this one and I'm delighted with it. It matches my daughters White cotbed and all my internal doors are oak and it looks great. Small enough for a childs wardrobe without being babyish so will last years. It came fully assembled and is so well made. I got a date confirming delivery and they rang me 30 mins before arriving. 2 men carefully carried the unit up the stairs and into my daughters nursery. Not only do I have a fab wardrobe at a great price but also faultless service. I'm very pleased with myself as it all seemed too good to be true but for once it's not!
Mrs E Kitching
Chose Frances Hunt because I could order over the phone which I always find quicker & easier. No problems with delivery, guy who delivered more than happy to carry it over to the car for me, having already brought into the office. All went without a hitch and more importantly mirrored glass dresser all in one piece and looks fab. One very happy daughter! Would certainly use again.
Mrs P Hawkins
I ordered a basic divan base and expected I might have to wait a while for delivery, however within an hour of making the order online they had called to let me know they would be in my area the following day and would try to locate my item in time, I was very impressed by this point as they were very officiant and Polite. An hour passed and I got a call to say they had a like for like product which would normally cost more and I could have that at no extra cost or I would have to wait about 1 week for the exact item I ordered, I think this is possibly the best customer service I have recieved in a very long time, they have bought me the item we agreed on and it is great will definitely recommend to anyone.
Mrs J Mulcahy
The website and order process for my dining chairs were very easy, but I was most impressed with the delivery aspect of Frances Hunt. I knew how long I would need to wait, I was called a day before to confirm delivery date and I was then called on the day to make sure I was in and delivery was possible. The driver was very friendly and I was most impressed with the efficiency from start to finish. I would definitely use Frances Hunt again.
Miss H Kemp
Very helpful when purchasing my book case. The confirmation encouraged contact with the company to monitor progress and their customer service when I phoned was second to none. I would highly recommend this company for great quality goods which was why we placed this second order with them.
Mr R Decker
After looking all over and spending lots of time online with all the well known sites I happened across Frances Hunt Furniture. Wow, so many nice and reasonably priced headboards, found the one I liked and ordered it. When it arrived a few weeks later, what a surprise it was so nice several of my friends have said they will be looking on their site for headboards as its cheaper that getting new beds. I recommend that if you want the unusual take a long look through the site. Thank you to the helpfull staff and the tracking service and notification call when they deliver. All in all a good choice, and my hubby was pleased, because he HATES to shop.
Mrs J Eglinton
Very well made little unit, the only one I could find that looked good and was small enough to fit into my bathroom; perfect for storing loo rolls! Good delivery time. Had to pay a delivery charge, but on the other hand the unit was cheaper than others which didn't look as nice so happy with what I paid. Would recommend this company.
Mrs A Parkes
Frances Hunts Website was easy to use, I then decided to telephone the shop direct to place an order. I was told how long I would wait before order would arrive, and true to their word I received a call to say the item would be delivered on set date and an idea of time. I am very pleased with every aspect, goods received were packed well and I am very pleased with the Dressing Table and Butterfly Mirror. I will enjoy this product for many years to come. Thank you Frances Hunt.
Mrs S Dick
Mrs Anne Price
We have waited a long time to find a headboard and have failed to find one that we truely liked....until now. The Chartwell Rattan is a well made headboard with a beautiful finish. We are glad we waited.
Mrs M McNama
Hull, East Yorkshire
A quick delivery and was very pleased with the sofa bed and managed to do the small amount of assembly needed myself. Will definitely be buying from Frances Hunt again, polite and ever so helpful staff!
Mrs J Locke
Mrs S Mynors
A special thank you to the delivery driver, who braved the bad weather to make our daughters Xmas. Weather closed in on him and traffic built up, which would have made many abandon their delivery, but he ventured on, which meant he did not get to us until late evening, before his long return from Shropshire to his own family, again in the snow. So thank you to him and Frances Hunt for employing such dedicated a person. His efforts will ensure my return as a customer and recommendation to friends.
Mrs K Harper
Very pleased with the price and quality of the kitchen table and chairs plus their service. They gave me a contact phone number for their delivery driver on the delivery day, so there was no having to wait in all day. I would certainly buy from them again.
Mr P Shooter
Very friendly staff on the telephone. The Cameo guest bed is perfect for our needs and appears well made. Delivery was as promised and communication from driver regarding delivery was excellent. All round a pleasurable buying experience. Will use them again.
Mr D Kuzniar
Mrs P Foot
Beautiful, the headboard was just what I imagined, easy to put together. The service was excellent and I was kept up to date of the delivery. It looks fantastic in my newly decorated bedroom. Thank you!
Ms T Richardson
Mrs D Smith
Mr Chris Sears
Excellent website with good design, layout and very easy to navigate. The bed and mattress were of very good quality which is particularly impressive given the price paid for the goods (£500 in total). In fact, very content with the opal mattress (Opal). Overall very good value for money. Delivery was prompt and the driver called in advance as specifically requested. All in all, very satisfied with the experience and will be using again.
Mrs G Worthing
Mrs D Witchell
Excellent website, on time delivery and superb products. Both items were great value for money and my divan bed inparticular is one of the most comfortable i have ever slept on!! Would highly recommend Frances Hunt Furniture and i will definitely be using them again.
Mr P Cokier
I ordered this drop leaf dining set on behalf of my mum who was moving into sheltered accommodation. It was hard to find a quality product on the high street. I found the Frances Hunt website and was pleased with the range and quality of products. I had to contact customer services for a delivery date and Karen was very helpful and professional. The dining set was delivered on time and my mum was absolutely delighted with the style and quality of the product. I would definitely use Frances Hunt again.
Mrs M Parr
The Customer Service received from ordering the table to when it was delivered has been excellent and hassle free. The quality of the white Susan Gateleg Table was great, just what was needed for the kitchen. I would certainly not hesitate to purchase from you again and would recommend your company to others. Thanks very much!
Mrs S Levy
I want to congratulate this firm on their excellent service, Ordering, keeping me informed and delivery. It was in sharp comparison with my first attempt at ordering this folding bed in a local chain furniture shop, where they really couldn't have cared if I bought anything or not. So I didn't! I will make a point of recommending/using Frances Hunt again.
I sat down at my computer on the Sunday evening, searched for divan bases, came up with this company. The divan base was competively priced, i ordered it and received a confirmation email immediately. More importantly: by Friday we had the base - no hitches! The delivery bloke was great, our house can be difficult to locate and its a bit of a trek from the road to the house itself but he took that in his stride and brought the base right in out of the rain, just perfect - thanks!
The pleasure of dealing with Frances Hunt cannot be overstated. The staff were most helpful and very knowledgable about their contract wardrobes in terms of materials used, construction etc. When I was told of the delivery schedule I was given a day and the hour!! (which were met). Altogether a terrific service that left me feeling like a valued customer. Many Thanks
Mrs J Atkins
I was well impressed with the dressing table, the communication and great Customer Service team, very professional all round. Logistics team were very helpful, tried to work around my working day. Well done Frances Hunt 10 out of 10!
Mrs C Snooks
Mrs K Johnstone
We went to Frances Hunt to buy a Lyon 3 Drawer Chest because another retailer had let us down badly. Not only did Frances Hunt supply the correct unit and in double quick time, we saved about £25 on the deal & received delivery on a Saturday! My wife was very pleased with the delivery guys, who unboxed the unit and positioned it for us, without batting an eyelid. I'm not sure if this is standard service but it was very helpful and unexpected. Many Thanks
Mr N Brooks